A support chatbot trained on your own help docs

What it can resolve

Set-up instructions, troubleshooting steps, pricing and plan limits, refund and shipping policies, account questions — anything you have already written down. The chatbot quotes your answer instead of paraphrasing from memory.

Deflecting the repeatable half of the queue is what frees support time for conversations that actually need judgment.

Before launch, run your last month of real questions against it — the gaps between what visitors ask and what your docs say are exactly where the articles need work.

It only says what your docs say

Retrieval happens before the answer is written, so the reply comes from your current articles rather than from training data. Response guidelines let you set tone, forbid topics and require escalation language where your process needs it.

When something is not in your material, the chatbot says it cannot help with that instead of improvising an answer you would have to correct later.

Multilingual by default

A visitor writing in Spanish gets an answer in Spanish even if your help center is English only. One knowledge base, every language your customers use — no translation queue to maintain.

Live in an afternoon

Upload the help center, check the response guidelines, paste the widget on your site. The Starter plan is free forever, so you can test it against real questions before deciding anything.

Nothing has to migrate: your helpdesk, status page and documentation stay exactly where they are, and the chatbot simply stands in front of them.

Frequently asked questions

What kind of questions can it answer?

Anything your documentation covers: setup, troubleshooting, pricing, policies and account questions. Questions outside your material get an honest “not covered” response.

Does it replace our helpdesk?

No — it handles the repetitive questions your team answers every day, and visitors still reach your people for everything else. Most teams keep their helpdesk and put the chatbot in front of it.

Can it answer in languages we do not support?

Yes. It replies in the language the visitor writes in, even when your source documents are in a single language.

How fast can we go live?

Upload, review the guidelines, paste the script — under ten minutes for a typical help center.

What does it cost to try?

Nothing. The Starter plan is free forever with one chatbot and 50 messages a month; Professional is $29/month with five chatbots, 1,000 messages, website content import and a custom chat logo.